Frequently Asked Questions

InstantAlert is a service that monitors Vinted 24/7 for new listings that match your search criteria. You receive an instant alert when a relevant listing is posted, so you can always be the first to respond.

Here’s how to set up an alert on Vinted in a few simple steps:

1. Create an account.
2. Go to the Vinted website and search for what you’re looking for, just like you normally would (for example by entering a keyword, price, or location).
3. When you see the search results page, copy the web address at the top of your browser. That’s the long text in the address bar.
4. Paste this web address into the search field in InstantAlert when you create a new alert.
5. Our system will then automatically keep watching for you and send you an email as soon as a new listing appears that matches your search.

This way you don’t have to keep checking yourself and you’ll never miss a new listing.

InstantAlert is perfect for anyone looking for specific items on Vinted:

• bargain hunters
• collectors
• resellers
• people looking for rare or hard-to-find items

If you don’t want to search these platforms manually every day, this is the ideal solution.

Yes, absolutely. You can also create an alert for a specific category on Vinted. Go to the category you want to follow, set your filters there (such as price or location), and then copy the web address from your browser’s address bar. Paste this address into the search field when you create a new alert. Our system will then automatically monitor that exact category for you.

That depends on your plan:

• The Free plan checks every 10 minutes
• The Pro plan checks every 3 minutes
• The Premium plan checks every minute

This way you never miss a deal on Vinted!

After we detect a new listing, the alert is sent within a few seconds. How fast we find listings depends on your check interval (10 minutes for Free, 3 minutes for Pro, or 1 minute for Premium).

That depends on your plan:

• Free plan: you can create up to 3 search alerts in total. They stay active for 3 days and then expire automatically. If you want more alerts, you’ll need a paid plan.
• Pro plan: you can have up to 7 active alerts at the same time. Each alert stays active for 15 days. You can also pause alerts when you’re at the maximum so you can free up space for a new one.
• Premium plan: you can have up to 25 active alerts at the same time. Each alert stays active for 30 days. Here too, you can pause alerts when you reach the maximum.

You can upgrade at any time if you need more alerts or longer durations.

At the moment you only receive email notifications. We’re working on other types of notifications.

Yes. Everyone can pause a search alert. Please note:

• Free plan: you can pause alerts, but a paused alert still counts towards your maximum of 3. You also can’t extend them.
• Pro and Premium: you can pause, delete, and extend alerts. Paused alerts do not count as active, so you can create a new one while others are paused.

Pausing is useful when you temporarily don’t want new alerts, without losing your search.

No, we only detect new listings that were posted after you created the alert. We don’t send alerts for listings that were already there before.

To prevent your inbox from being flooded, we automatically pause emails if a search alert finds too many results in a short time. This happens in these cases:

• Too many results in a row: for the Free plan when your alert finds new results 15 times in a row, for Pro when this happens 10 times, and for Premium when it happens 5 times in a row.
• Too many results in a short time: when an alert finds more than 40 new results in 2 hours (Free) or in 1 hour (Pro/Premium).

In that case we pause email notifications for that alert. You can then make your search more specific (for example by narrowing the price range or setting a smaller region) and re-enable email notifications by editing the alert.

Yes, you can edit your alerts at any time. Changes take effect immediately and the system continues monitoring based on your new criteria.

We offer three plans:

• a Free plan (€0)
• a Pro plan (€3.99/month)
• a Premium plan (€7.99/month)

With the Free plan you can create up to 3 search alerts in total. Each alert can stay active for up to 3 days. After that it expires automatically and you'll need a paid plan to continue. You can pause alerts. The Free plan works on Vinted.

The Pro plan lets you have up to 7 active search alerts at the same time, with 15 days of active time per alert. The Premium plan gives you up to 25 active search alerts at the same time, with 30 days of active time per alert. You can pause alerts, delete them, or extend them. Both plans work on Vinted.

Yes, you can cancel at any time. There are no long-term commitments. After cancelling, you keep access to your current plan until the end of your billing period, after which you automatically move to the Free plan.

If you downgrade to a plan with fewer alerts, you’ll need to delete some alerts to meet the new limit. Note: Free users cannot delete alerts, and all 3 Free alerts expire after 3 days of active time.

Yes! You can upgrade or downgrade at any time. Changes take effect immediately, unless you downgrade to a lower plan—in that case you keep your higher plan until the end of your billing period.

Yes, after each payment you automatically receive an invoice by email. You can also find all your invoices in your account dashboard.

Absolutely. We use Stripe for payment processing, which is PCI-compliant and trusted by millions of businesses worldwide. We do not store credit card details on our own servers.

We only store the data needed to provide the service: your email, your searches, and the results found. We never share your data with third parties, and you can delete your account and all associated data at any time.

Yes, you can delete your account at any time via the settings page. This will permanently remove all your data from our servers.

Go to Settings and click on “Change password”. You’ll receive a link by email to set a new password.

You can reach us by email at info@instantalert.me. Pro users receive priority support, and Premium users receive premium support with the fastest response times.

First check your spam folder. Make sure email notifications are enabled in your alert settings. If the problem continues, please contact our support team.

Yes! Our website works fully on all mobile devices. You can manage your alerts from your smartphone or tablet.

We aim for 99.9% uptime. Our system runs 24/7 and continuously monitors Vinted. In the rare event of downtime, we resolve it as quickly as possible.